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Our published books
Leadership and Customer Experience Books
We currently have five published books!
1. Customer Experience 2 (collaborative book with other authors)
2. Customer Experience 3 (collaborative book with other authors)
3. You're CX'y And We Know It - The MKL leadership Team
And a collaborative Leadership book - Fit For Purpose Leadership 7, where we have a chapter here too. Plenty to read over a cuppa!!!
All our books can be purchased through Amazon or direct through the team at one of our events.