Consulting day rate

Half days are available

£800

Training full day courses

Customer Experience, customer service, strategy or leadership

£3,000

Lunch and Learn (1 hour training sessions) 

Resilience, customer-centricity, leadership, teambuilding

£600

One week of auditing (external customer view)

Auditing your website, premises, correspondence, contact channels, pricing models, social media, reviews, marketing

£3,500

Coaching and Service Recovery Packages 

Available on request - dependent on level and volume

£poa

Keynote speaker slots

Up to 30 minute speaker slots

£800

Mentoring

Exec level mentoring per hour (Career development, CX strategy and approach)

£300