MKL CX

Welcome!

Customer Experience Consultancy

We deliver Customer Experience (CX), Customer Service, Customer Success and Customer Recovery - and everything that supports these - culture, strategy, projects, implementation, design and measurement.

Passenger and patient experience is also our thing - just shout if you'd like to know more!

We train out Leadership and soft skills such as Resilience and Personality Colour Profiling (Insights Discovery). We back everything up with coaching, and build relationships where we can support with implementation. 
We have the VERY best customers!!! We cover all sectors. Here are just a few companies we've had the pleasure of working with recently. 

We aren't just trainers. We have 'walked the walk' - delivering large scale change and transformation in the UK's FTSE 100's. So we have a hefty dose of real world experience and application. Plus, a Masters in Business Administration (MBA) - to provide us with a firm business foundation.

We cover the whole of the UK, so we can come to you. Or you can come to us in our training room in Milton Keynes, just off Junction 14 of the M1. 

Have a look at our products and services tab. You'll see we deliver immersive corporate events, personality profiling, leadership and soft skill training such as resilience, emotional intelligence plus coaching. We also can deliver change, tech, people and culture projects for you. 

We are here to help!

Do get in touch

01234 817181